Your skin has a person now

Meet your expert

A real person, trained on your kind of skin.

Every Thea skin expert is a real person trained in Thea's skincare method and backed by data from hundreds of thousands of skin scans. Here is exactly what that means, and what it doesn't.

Close-up of a Thea member with freckles, eyes closed, in warm light — Your expert is matched to your skin: its type, its history, and what you want to change.

One person, every time

You are matched with a single expert. They keep your scans, your routine and your history in front of them, so you never explain your skin twice.

Trained in the Thea method

What works for skin like yours, what doesn't, and which of the products already on your shelf are doing the damage. Product-level, ingredient-level advice.

Not a dermatologist

Your skin expert is a trained skincare guide, not a doctor. If your skin needs more than skincare, they say so and connect you to Thea's telehealth service, a separate online visit with a licensed provider.

How it works

Three steps. The first one takes ten seconds.

You join the waitlist. When your spot opens, we text you, and your expert does the rest.

Join the waitlist

Leave your number. When your spot is ready, we reach out by text to match you with the right expert for your skin and your goals.

Meet your expert

They reach out, ask a few more questions, and build your personalized plan around your skin, your goals and your budget.

See your skin change

Follow your plan, message any time, and track your progress together. Your plan adjusts as your skin does.

What's included

Everything, for one yearly price.

No per-message fees, no packages to top up, nothing billed by the question.

Unlimited visits with your skin expert

No visit limits, no per-message fees, no packages to top up. Come back as often as you like, for as long as you are a member.

Open 24/7

Message any time, day or night. Your expert answers within 24 hours.

A personalized plan for perfect skin

Your expert builds a step-by-step routine around your skin, your goals, and your budget, then adjusts it as your skin changes.

Member pricing, free shipping

Member prices on everything from our top partner brands, and every order ships free. Your expert can add products straight to your cart.

Unlimited conversations

Ask as many questions as you want, about a product, a reaction, a routine you saw online. Nothing is billed by the message.

One expert who knows your skin

The same person every time, with your scans, your routine, and your history in front of them, so you never start over.

A week with your expert

This is what "a person" actually looks like.

Skincare goes wrong between appointments, at 11pm, in front of a mirror. Your expert is there for that part.

Day 1

Before anything new: one change this week. Swap your cleanser for the gentle one I've added to your plan. Your barrier needs a break before we ask anything of it.

ok done. do I keep the vitamin c?

Yes, mornings only. Send me a photo in the same light on Friday.

Day 4

is this normal?? my chin is worse

That's your chin adjusting, not a new problem. Give it a week and don't add anything. I know that's the hard part.

Day 5

📷 Friday photo

Cheeks are noticeably calmer than Monday. Keep going exactly as you are.

Day 7

my friend says I should just get tretinoin

That's a prescription, so it's outside what I do. If we get there, I'll connect you to Thea's online visit with a licensed provider. Right now your skin is asking for less, not more.

Illustrative conversation. Your expert's advice depends on your skin, and results vary from person to person.

Why people trust Thea

450,000 people. One method.

Your expert's training comes from the same method behind the Thea app, and from the skin data of everyone who came before you.

450K+people use Thea to understand their skin

4.8★average rating on the App Store

15K+ratings on the App Store

★★★★★

"It's like having a skincare bestie in my pocket, one that actually gets sensitive skin, recommends products that make sense, and breaks down ingredients like I didn't nearly fail chemistry."

koko2goApp Store review

★★★★★

"Before Thea, I would spend hours researching products on Reddit, TikTok, etc. for a sub-optimal skin care routine. Enter Thea, where with a few photos and taps I now have a fully customized skin care routine."

KTaustin123App Store review

★★★★★

"It made skincare way less confusing. It actually helped me figure out what products were breaking me out and my routine feels way more personalized now. I love that it explains ingredients without making my brain hurt."

myogi7App Store review

★★★★★

"I've loved having an app where I can ask just about any skincare question. Whether it be about a product or my skin in general, this has been super helpful to understand an array of different things."

Briks1219App Store review

Reviews are of the Thea app on the App Store, lightly trimmed for length. Skin expert membership is a newer part of Thea.

"Many of my patients feel overwhelmed with skincare. Thea helps them figure out what works with their skin type and supports the guidance I give as a dermatologist."

Dr. Gibran Shaikh, MD

Board-certified dermatologist and Chief Medical Officer at Thea. Dr. Shaikh advises on Thea's method. He is not the skin expert you will be matched with.

"Thea cuts through skincare misinformation, giving people clear answers they can trust."

Dr. Kirten Parekh

Surgeon and nutrition and longevity expert.

Founding Membership

Be one of the first. Keep the price.

$99a year

Instead of ~~$199/yr~~ regular price. Everything included.

Founding members keep $99 for as long as they stay

One skin expert, matched to your skin
Unlimited messages, answered within 24 hours
A personalized plan that adjusts with your skin
Member pricing and free shipping on partner brands

Membership is skincare guidance from a trained skin expert. It does not include medical care, diagnosis or prescriptions.

Questions

The honest answers.

Is my skin expert a dermatologist?

No. Your expert is a real person trained in Thea's skincare method, not a dermatologist, and not a medical professional. They build and adjust your routine and answer your questions. If your skin needs diagnosis or a prescription, they say so and connect you to the Thea telehealth service, where a licensed provider takes over.

Is my skin expert a real person?

Yes. Every Thea skin expert is a real person trained in Thea's skincare method and backed by data from hundreds of thousands of skin scans.

How quickly will they reply?

You can message any time, day or night. Your expert replies within 24 hours, usually sooner.

How fast will my skin improve?

Everyone's skin is different, and nobody can promise a timeline. What your expert can promise is a plan built for your skin, adjusted as it changes, and a person to ask when something feels off.

Do I have to buy Thea products?

No. Your expert may recommend products from the Thea catalogue, and you'll get member discounts and free shipping on them, but the plan is yours either way. Often the first advice is to stop using something you already own.

What does "founding" mean?

You are joining while we are still building the service, and you keep the $99 yearly price for as long as you remain a member, even after the regular price changes to $199.

What happens after I enter my number?

You're on the waitlist. We are matching founding members in order, so you won't hear from us right away. When your spot is ready, we reach out by text, match you with the best expert for your skin and goals, and they'll be in touch to formulate your plan. You choose whether to start your membership after that, and your founding price is held until then.

Your skin has a person now.

Founding Membership, $99/yr (regular price $199/yr). Join the waitlist and we'll text you when your spot opens.